The Appointment and Dock Management for Export Acceptance will go live, for all airlines, on the 19th October 2020 enabling you, the professional forwarder, to save cost and improve your service delivery times to your customer.
The implementation will enable dnata Cargo deliver a more efficient operation with shorter waiting times at the docks. This will benefit you, the professional forwarder, in that sufficient resources will be available for the acceptance of your cargo at the dock, when you arrive for your appointment. This will save you time and cost and improve the service you offer to your customers.
Appointments for the following services can be booked through ADM
Please note that only registered vehicles with valid appointments will be allowed entry into our DXB and DWC facilities. If you have yet to register your vehicles please contact the TMS admin team at email: TMSadmin@dnata.com as soon as possible.
ADM Export – Key changes to be aware of and to prepare for
There are a number of changes that you need to be aware of, many of which will improve the current levels of service:
ADM Export – Customs inspection
In contrast to booking Customs inspection for import through ADM, export shipments that require Customs inspection will need two appointments.
One appointment must be booked in ADM for export acceptance at dnata and one appointment must be booked in the Dubai Trade system for Customs inspection.
Customs have agreed to complete the shipment inspection at the time of the dnata Export Acceptance Appointment, even if the Dubai Trade inspection appointment is for a different time.
Please note that the Customs inspection charges will still be collected through your Dubai Trade account
Upon arrival for your appointment, please proceed to the Customs Inspection Desk and request that the inspection be carried out.
Please note that we are still working with Dubai Customs to develop a solution which will allow you to book an export acceptance and Customs inspection appointment through the ADM system.
Important Please note,
ADM Export Acceptance – Reference documents
A number of reference documents have been prepared to help you understand the new changes coming with ADM, and to assist you in getting ready:
Training Videos – We have created 4 x self-explanatory training videos that you can refer to for understanding the ADM system and associated processes.
Video 1. Appointment & Dock Management Export appointment creation
Video 2. Appointment & Dock Management Special Processes with Export related scenarios
Video 3. Appointment & Dock Management General system handling with Export related specifications
Video 4. Appointment Booking Amendment and Cancellation
Our key objective is to introduce improvements which will save you time and cost enabling you to offer a better service to your Customer. We firmly believe you will find these changes beneficial and seek your active collaboration to make this new approach a success.
Secure, reliable, efficient air cargo services — you can have it all. We offer customized solutions based on a complete understanding of your supply chain needs and challenges.Contact Us
Became part of an affordable and magically effective platform that’s transforming how the global air freight community operates.
Here you’ll find answers to the most common questions about our products and services.